refund Policy

refund Policy

Effective Date: 2025-2026

At Master In Design, customer satisfaction is our top priority. We strive to deliver high-quality services and solutions. However, if you are not satisfied with your purchase, our refund policy is outlined below:

1. Eligibility for Refunds

  • Refund requests must be made within one week of the initial purchase.
  • Services that have been delivered and accepted by the client are not eligible for a refund.

2. Non-Refundable Services

  • Customized services or projects that have commenced are non-refundable.
  • Subscription fees or ongoing services beyond the cancellation period.

3. How to Request a Refund

    • To request a refund, please contact our support team at info@masterindesign.com with your order details and reason for the refund. We will review your request and respond within 10 business days.

4. Refund Process

  • If approved, refunds will be initiated within 10 business days. Please note that it may take additional time for your bank to reflect the refund in your account.
Untitled design 1